Terms & Conditions

Last Updated: 3 August 2026

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your use of the website neetcounsellingcentre.com, our AI counseling assistant, and any related services provided by NEET Counselling Centre ("we," "us," "our"). By accessing our website, submitting a form, messaging our chatbot, or engaging our counseling services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services.

2. Nature of Our Services

NEET Counselling Centre provides private, independent counseling and advisory services for NEET UG and PG candidates, covering All India Quota (AIQ), State Quota, Deemed University, Management/NRI Quota, AYUSH, and Veterinary admissions.

Independent Advisory Service: We are not affiliated with, endorsed by, or acting on behalf of the Medical Counselling Committee (MCC), the National Testing Agency (NTA), or any State Government Counseling Authority. We do not conduct official counseling, seat allotment, or admissions — these are handled solely by the respective government authorities. Our role is limited to guidance, strategy, and documentation support.

3. No Guarantee of Admission

We provide guidance based on historical data, publicly available information, and professional experience. We do not guarantee admission to any specific college, course, or quota. College predictions, cutoff estimates, and eligibility assessments are advisory in nature and may differ from actual outcomes, which depend on factors outside our control, including but not limited to seat availability, competition, and decisions made by counseling authorities.

Be cautious of anyone who promises a guaranteed seat at a specific college in exchange for payment. No legitimate counseling service can make this guarantee, as all admissions are ultimately determined by official counseling authorities.

4. AI Chatbot & College Prediction Tool

Our website includes an AI-powered chatbot and prediction tool that provides indicative guidance based on the information you provide (score, rank, category, domicile state, and quota preference).

  • Predictions and responses generated by the chatbot are advisory only and are based on historical trends, not official results.
  • The chatbot may occasionally provide inaccurate, incomplete, or outdated information. Always verify counseling rules, deadlines, and eligibility criteria against official MCC or state counseling authority sources before making decisions.
  • We are not liable for decisions made solely on the basis of chatbot output without independent verification.

5. Your Responsibilities

When using our website, forms, or chatbot, you agree to:

  • Provide accurate and truthful information, including your NEET score, category, and domicile details
  • Use our services only for lawful purposes related to genuine NEET counseling guidance
  • Not misuse, attempt to exploit, or interfere with the functioning of our website or chatbot
  • Independently verify all critical deadlines, eligibility criteria, and documentation requirements against official sources

We are not responsible for consequences arising from inaccurate information you provide to us.

6. Fees, Payments & Refunds

Where paid counseling packages are engaged, the scope of service, applicable fees, and payment terms will be communicated to you directly before any payment is made. Fees vary based on the complexity and scope of quota tracking required (e.g., AIQ-only vs. multi-quota support).

For details on cancellations and refund eligibility, please refer to our separate Refund Policy.

7. Intellectual Property

All content on this website — including text, graphics, logos, the NEET Counsel Bot, and website design — is the property of NEET Counselling Centre unless otherwise noted, and is protected under applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

8. Third-Party Links & Services

Our website may reference or link to official counseling authority websites, WhatsApp, or other third-party services. We are not responsible for the content, accuracy, or practices of any third-party website or service. Use of such services is subject to their own terms and privacy policies.

9. Limitation of Liability

To the fullest extent permitted by law, NEET Counselling Centre shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, chatbot, or counseling services — including but not limited to loss of admission opportunity, financial loss, or missed deadlines — except where such liability arises from our gross negligence or willful misconduct.

Our total liability for any claim arising from our services shall not exceed the amount actually paid by you to us for the specific service in question.

10. Indemnification

You agree to indemnify and hold NEET Counselling Centre harmless from any claims, damages, or expenses arising from your misuse of our services, violation of these Terms, or provision of false or misleading information to us.

11. Termination

We reserve the right to suspend or discontinue access to our website, chatbot, or services to any user at our discretion, including in cases of misuse, abusive conduct, or violation of these Terms.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Patna, Bihar.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or for legal and operational reasons. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

14. Contact Us

For any questions about these Terms, please reach out:

NEET Counselling Centre

R K Puram, Khagaul Road, Danapur, Patna – 801503

Phone: +91 7320 857444

Email: info@neetcounsellingcentre.com

Website: www.neetcounsellingcentre.com